Privacy Policy
Last Updated: August 2026 | Effective Date: Immediately
EaglePathway Education ("Eagle Pathway", "we", "us", or "our")
1. Introduction
EaglePathway Education respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://www.eaglespathway.com, our mobile application ("Eagle Pathway App"), and our educational, tutoring, and scholarship advisory services.
Please read this Privacy Policy carefully. By accessing or using our platform, mobile app, or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering an account, submitting an application, or interacting with our services:
- Personal Identification Data: Full Name, Email Address, Phone Number, and Physical Location / Address.
- Academic & Application Data: Educational background, current grade/degree level, target universities, scholarship goals, test scores (SAT/IELTS), and Statement of Purpose drafts.
- Parent & Guardian Information: Parent name and contact details for learners under 18 years of age.
- Technical & App Usage Data: Device model, operating system version, app usage statistics, and IP address collected automatically for app performance and diagnostic troubleshooting.
3. How We Use Your Information
We use the information we collect for specific, legitimate educational and service purposes:
- To create, authenticate, and manage your Eagle Pathway student or parent account.
- To match students with verified 1-on-1 academic tutors based on subject, grade level, and location.
- To provide university application review, scholarship shortlisting, and mentorship tracking.
- To communicate important updates, lesson schedules, parent progress reports, and notification alerts.
- To maintain system security, prevent fraud, and ensure technical stability of the mobile app.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties or advertisers. We may share data only under the following limited circumstances:
- Assigned Tutors & Advisors: Necessary profile information (student grade, subject goals) shared with assigned tutors to conduct lessons.
- Service Providers: Trusted cloud infrastructure and messaging providers operating under strict confidentiality contracts.
- Legal Requirements: Disclosures required by law, court order, or governmental regulations.
5. Data Security & Encryption
We implement robust technical and organizational security measures to protect your personal information. All data transmitted between the Eagle Pathway mobile app and our servers is encrypted in transit using industry-standard HTTPS / TLS 1.3 encryption. Access to user data is strictly restricted to authorized operational staff and verified advisors.
6. Account Deletion & Data Retention
You have the right to request deletion of your account and all associated personal data at any time:
- In-App Deletion: Open the Eagle Pathway Mobile App, go to Settings → Delete Account, and confirm deletion.
- Email Deletion Request: Send an account deletion request email to info@eaglespathway.com. Upon receipt, your account and associated personal data will be permanently removed within 7 working days.
7. Children's Privacy
For primary and secondary school learners under 18 years of age, account creation and service enrollment require parent or legal guardian consent and oversight. We do not knowingly collect personal information directly from children without parental involvement.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices or regulatory requirements. Any updates will be posted directly on this page with an updated effective date.
9. Contact Us
If you have any questions, concerns, or data privacy requests regarding this policy, please contact us:
- Organization: EaglePathway Education
- Address: Addis Ababa, Ethiopia
- Email: info@eaglespathway.com
- Phone: +4915215828900
- Telegram Support: @EagleTutorialsServices
